All orders will be processed within 3-5 business days of your payment clearing. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or some products out of stock, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. Please make sure your email address is available and remember to check the email for the notification.

SHIPPING METHODS AND CHARGES

FLYWOO can now ship orders to all countries around the world.All of the parcels are shipped by air. 

Two shipping methods are provided for you now.

Standard Shipping ( Orders over US$10 )
Normally, Airpost will spend 7-20 Business day to arrive except for some special remote countries, like Brazil, Indonesia, etc.

Expedited Shipping (DHL)
Normally, DHL Express DHL will spend 3-5 Business days to arrive.

If you choose standard shipping and you are from Taiwan, South Korea and Brazil, and because of your country's import policy, there is some information that we need you to provide in your order. (Welcome to write the fllowing information in your address, our staff will process and send your goods as soon as possible.)

  • Taiwan, Hongkong, We will be very appreciative that you could write the Chinese address and name.
  • South Korea, We will be very appreciative that you could provide your personal clearance number. If you do not have it, you can apply it from this website:
    https://unipass.customs.go.kr/csp/index.do
  • Brazil, We will be very appreciative that you could provide your tax number(CPF) in your address.
If you choose expedited shipping, you need to pay weight-based rates, which will be calculated automatically. If you choose standard shipping, then the shipping fee depends on the value of your orders.

How To Track My Parcel

We provide trackable shipping service to most of the package. 
http://yuntrack.com/Track/
https://www.17track.net/

Shipping from Chinese Warehouse (Shenzhen)
We strongly recommend that you can pick a faster and more reliable shipping method  DHL express. ( 3-5 Business days to arrive.)

DAMAGED BOX OR INCORRECT ITEM(S)

If you receive damaged or incorrect item(s), contact ally_flywoo@outlook.com no later than 5 business days of receipt of your shipment to make the necessary corrections. 

All duties and taxes are the responsibility of the customer. 

* FLYWOO accepts no responsibilities and liabilities for delay in shipping time as this is beyond our control.