All orders will be processed within 1-3 business days of your payment clearing. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or some products out of stock, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email. Please make sure your email address is available and remember to check the email for the notification.
SHIPPING METHODS AND CHARGES
FLYWOO can now ship orders to all countries around the world.All of the parcels are shipped by air.
Two shipping methods are provided for you now.
| Free shipping | US$0 | 1\ Order over US$100 2\Please note. Free shipping Cannot ship batteries |
10-20 business day |
| Faster standard shipping | US$10 | Expedited standard shipping, usually 8-15 days for delivery. If you ordered a drone, we strongly recommend you order up to 4 batteries at the same time, we will ship your order together. |
8-15 business day |
|
DHL\ UPS \ FEDEX
|
US$35
|
As DHL is a commercial customs clearance, you will definitely be required to pay customs duties. Pls note in the order how much value you would like us to declare to DHL. |
3-7 business day |
|
DHL\ UPS \ FEDEX
|
US$45
|
1\ As DHL is a commercial customs clearance, you will definitely be required to pay customs duties. |
3-7 business day |
|
Battery shipping
|
US$10
|
We can ship batteries to most countries in the world |
15-30 business day |
If you choose standard shipping and you are from Taiwan, South Korea and Brazil, and because of your country's import policy, there is some information that we need you to provide in your order. (Welcome to write the fllowing information in your address, our staff will process and send your goods as soon as possible.)
- Taiwan, Hongkong, We will be very appreciative that you could write the Chinese address and name.
- South Korea, We will be very appreciative that you could provide your personal clearance number. If you do not have it, you can apply it from this website:
https://unipass.customs.go.kr/csp/index.do - Brazil, We will be very appreciative that you could provide your tax number(CPF) in your address.
How To Track My Parcel
We provide trackable shipping service to most of the package.
http://yuntrack.com/Track/
https://www.17track.net/
Shipping from Chinese Warehouse (Shenzhen)
We strongly recommend that you can pick a faster and more reliable shipping method DHL express. （ 3-5 Business days to arrive.）
DAMAGED BOX OR INCORRECT ITEM(S)
If you receive damaged or incorrect item(s), contact ally_flywoo@outlook.com no later than 5 business days of receipt of your shipment to make the necessary corrections.
* FLYWOO accepts no responsibilities and liabilities for delay in shipping time as this is beyond our control.
Battery shipping
We can ship batteries to most countries If your place a order but we don't have a logistic chanel to ship, we will send an email to inform you cancel the order.
Do I need to pay customs duties and VAT?
If you are from Europe, you will have to pay customs duties and VAT. But we will reduce the declared value to 10USD-20USD.
Shipping methods and charges
if your parcel includes batteries, it will take a longer time for the parcel to arrive in your country. About 15-30 business days.
If you want fast delivery, please choose to buy a Quad (drone )+ two batteries
Shipping cost is $10 , but if your order is overweight, we will charge additional shipping costs. We will tell you by email
How To Track My Parcel
https://www.17track.net/
Shipping from Chinese Warehouse (Shenzhen)
DAMAGED BOX OR INCORRECT ITEM(S)
If you receive damaged or incorrect item(s), contact ally_flywoo@outlook.com no later than 5 business days of receipt of your shipment to make the necessary corrections.
Regarding tariffs,
* Since battery transportation is a special route, All duties and taxes are the responsibility of the customer. But we will try our best to declare low values to reduce tariffs
* FLYWOO accepts no responsibilities and liabilities for delay in shipping time as this is beyond our control.
