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New Website FAQ

Welcome to the new FLYWOO website. New design, better experience!

New website FAQ:
Q: Why can't I log into my account?
Step 1 : We have sent you an email. "Welcome to join FLYWOO"  (Mail may be in spam. please check)
If you have not received any email, please contact us.
Email : support@flywoo.net or live chat


Step 2 : Click to activate account. Then enter a new password and activate

Step 3:  You will receive a discount code. Can be used for the first order of the new website



Q: I found an error in the order on my account

This situation is almost impossible. But if it does happen, please contact us. we will check for you. 
Email : support@flywoo.net  or live chat

Q: I can't find the discount code that I redeemed with points
Don't worry. Please contact us to restore it for you
Email : support@flywoo.net  or live chat

Q: Why are my points gone?
Since the new website is using a new system. Please contact us for your recovery. Points will be converted to credits.
Email : support@flywoo.net  or live chat

Q: What new features does the new website have?
1、You will be able to download the invoice yourself
Download invoice (flywoo.net)

2、you will be able to add wishes
And, when the price changes, or is about to be out of stock, you will receive an email notification as soon as possible

3、Flywoo Credit: Everything You Need to Know  
FLYWOO Credit is a virtual currency that you can earn for every purchase you make at the FLYWOO Online Store. For every order, you can gain 2% of your total purchase value back in FLYWOO Credit, which can then be used to purchase other products.

4、Support more payment methods. (Qiwi , Webmoney , Klarna..etc)
Payment (flywoo.net)