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New Website FAQ

Welcome to the new FLYWOO website. New design, better experience!

New website FAQ:
Q: Why am I unable to log into my account?
If you are unable to log into your account, please follow these steps:
(Please note: If you do not receive our welcome email, please try to register with your original email account and login. You will be able to see your order history.)

Step 1: Check your email inbox for an email from us titled "Welcome to FLYWOO" (please also check your spam folder). If you have not received this email, please contact us at support@flywoo.net or through our live chat.

Step 2: Click on the activation link provided in the email and create a new password to activate your account.


Step 3:  You will receive a discount code. Can be used for the first order of the new website




Q: I found an error in the order on my account

This situation is almost impossible. But if it does happen, please contact us. we will check for you. 
Email : support@flywoo.net  or live chat

Q: I can't find the discount code that I redeemed with points
Don't worry. Please contact us to restore it for you
Email : support@flywoo.net  or live chat

Q: Why are my points gone?
Since the new website is using a new system. Please contact us for your recovery. Points will be converted to credits.
Email : support@flywoo.net  or live chat

Q: What new features does the new website have?
1、You can now download your invoice directly from the website. 
Download invoice (flywoo.net)

2、You can add products to your wishlist. 
When the price of a product changes or it is about to go out of stock, you will receive an email notification immediately.

3、Flywoo Credit: Everything You Need to Know  
FLYWOO Credit is a virtual currency that you can earn for every purchase you make at the FLYWOO Online Store. For every order, you can gain 2% of your total purchase value back in FLYWOO Credit, which can then be used to purchase other products.

4、We now support more payment methods, including Qiwi, Webmoney, Klarna, and more
To view the full list of payment methods, please visit our website's payment page.

Payment (flywoo.net)

5、Earn Flywoo Credits by Sharing Your Experience!
Leave a product review and earn 25 Flywoo Credits for each review. Share your experience with other customers and help them make informed decisions while earning virtual currency that can be used to purchase other products. Start reviewing now and get rewarded for your feedback!